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Top 10 Questions Q - Delivery A - We carry considerable stock of most merchandise and subject to availability we seek to despatch all orders within 48 hours by Royal Mail for delivery within 2-3 days. If a next day delivery option is chosen, your order will be delivered before 12 noon on the next working day providing the order is placed before 12.00pm (Saturday is not a working day). Orders placed after 12.00pm Monday to Friday, or any time on a Saturday, Sunday or Bank holiday will be delivered within 2 working days. Please note all orders via our next day service will require a signature upon receipt. US/CANADA Standard Delivery only - approximately 8 working days*. *Please note that delays can occur in customs, and these delays are beyond our control. EUROPE Standard Delivery Only - approximately 4-8 working days REST OF THE WORLD Standard Delivery Only - approximately 8-14 working days Q - Payment methods Q - Returns policy Q - Discreet service Q - Shipping and handling Q - Complaints Q - Shopping made easy Q - Account (Your account) Q - Gift Vouchers Q - Changing your personal information |